Terms and Conditions

These Terms and Conditions govern the use of MySpinGo (myspin-go.com) and apply to every visitor who registers an account. By creating an account, a player confirms they have read, understood and accepted the terms below in full.

1. Eligibility

Registration and play on MySpinGo is restricted to individuals aged 18 or over, or the legal gambling age in their jurisdiction if higher. MySpinGo reserves the right to request proof of age at any point and to suspend an account pending verification. Residents of jurisdictions where online gambling is prohibited by local law are not permitted to register, and it is the player’s sole responsibility to confirm the legality of online casino play in their own location before depositing.

2. Account Rules

Each player may hold only one account. Duplicate accounts, whether created intentionally or by accident, will be merged or closed at MySpinGo’s discretion, and any bonus funds across duplicate accounts may be forfeited. Account details provided at registration must be accurate and current; providing false information is grounds for immediate account closure and forfeiture of any balance.

Players are responsible for keeping login credentials confidential. MySpinGo is not liable for losses arising from unauthorized account access caused by a player sharing or losing control of their credentials, though any suspected unauthorized access should be reported immediately.

3. Deposits and Withdrawals

Deposits must originate from a payment method registered in the player’s own name. MySpinGo does not accept third-party deposits under any circumstance, and any transaction identified as coming from an account not belonging to the player will be reversed and may result in account suspension pending investigation.

4. Bonus Terms

All promotional offers, including the welcome bonus, reload offers and free spins, are subject to the specific terms published on the Bonuses page at the time the offer is claimed, in addition to these general terms. Key general conditions applicable to every bonus:

• Bonuses are limited to one per person, household, address, email address, and payment method, regardless of how many accounts might exist.
• MySpinGo reserves the right to withdraw a promotional offer, adjust wagering requirements, or void bonus winnings if bonus terms are found to have been breached, including through the use of betting patterns designed to minimize risk while grinding wagering requirements.
• Bonus funds and any winnings generated from them are non-transferable between accounts.
• MySpinGo may require a minimum time-on-game or minimum bet variance during bonus play to prevent abuse; this will be disclosed on the relevant promotion’s terms where it applies.

5. Game Fairness

All games hosted on MySpinGo use certified random number generation, independently tested and audited by accredited third-party testing laboratories. Return to player (RTP) percentages are theoretical values calculated over extended play and are displayed in each game’s information panel. MySpinGo does not manipulate individual game outcomes; results are determined solely by the certified RNG at the moment of play.

6. Responsible Gambling

Players may set deposit limits, loss limits, time-outs and self-exclusion periods from account settings at any time, effective immediately for restrictive changes and subject to a cooling-off period for any increase in limits. Self-exclusion requests, once submitted, cannot be reversed before the selected period ends, even at the player’s later request. MySpinGo supports independent responsible gambling organizations and displays helpline contact information in the site footer.

7. Suspension and Closure

MySpinGo reserves the right to suspend or close an account, and to withhold or void winnings, in cases including but not limited to: suspected fraud, breach of these terms, bonus abuse, use of prohibited software (including bots or automated play scripts), collusion with other players, or a determination that the account holder is a minor. Where an account is closed for a confirmed terms violation, any pending withdrawal request may be voided.

8. Dispute Resolution

Any dispute regarding gameplay, bonus terms or account status should first be raised with the Support team via live chat or email. If a resolution cannot be reached directly, the dispute may be escalated to an independent alternative dispute resolution (ADR) body where the player’s jurisdiction provides one, details of which are available on request from Support.

9. Changes to These Terms

MySpinGo may update these Terms and Conditions from time to time to reflect regulatory changes, new features or operational adjustments. Continued use of the account after a change takes effect constitutes acceptance of the revised terms. Material changes affecting active bonuses will be communicated directly to affected players before taking effect.

10. Governing Law

These terms are governed by the laws applicable to the jurisdiction under which MySpinGo’s operating license is issued. Nothing in these terms limits a player’s statutory rights under the consumer protection laws of their country of residence, where such laws apply.

For questions about any clause in these terms, contact the Support team at support@myspin-go.com before placing a deposit or wager.

11. Intellectual Property

All content on MySpinGo, including but not limited to the logo, game graphics, marina-themed artwork, text and site design, is owned by MySpinGo or licensed from its game providers and content partners. Players may not reproduce, redistribute or use this material for commercial purposes without prior written consent. Game software itself remains the property of the respective providers (Pragmatic Play, Play’n GO, NetEnt, Evolution, and others listed on the homepage) and is licensed to MySpinGo for player use only.

12. Limitation of Liability

MySpinGo is not liable for losses arising from circumstances outside its reasonable control, including but not limited to internet connectivity issues on the player’s end, third-party payment provider delays, or scheduled maintenance communicated in advance. Where a technical malfunction on MySpinGo’s own platform is confirmed to have affected a game round’s outcome, MySpinGo will void the affected round and restore the account to its prior state rather than honoring an incorrect result.

Nothing in these terms excludes liability that cannot be excluded under applicable consumer protection law, including liability for fraud or willful misconduct.

13. Session and Cookie Policy

MySpinGo uses session cookies to maintain login state and preference cookies to remember display settings such as preferred game categories. No payment card details are stored in cookies at any point; card data is tokenized and handled exclusively through PCI-compliant payment processors. A full breakdown of cookie categories and their purpose is available through the cookie consent banner shown on first visit.

14. Currency and Exchange Rates

All balances, deposits and withdrawals on MySpinGo are denominated in Euro (€). Players depositing through a payment method billed in a different currency may see a conversion applied by their bank or payment provider, at that provider’s prevailing exchange rate; MySpinGo does not control or profit from third-party conversion rates.

15. Force Majeure

MySpinGo is not responsible for delays or failures in performance resulting from causes beyond its reasonable control, including natural disasters, power or internet infrastructure failures, government action, or widespread technical failures affecting third-party payment or gaming platform providers. Service will resume as soon as reasonably possible once the underlying cause is resolved.

16. Severability

If any individual clause within these Terms and Conditions is found unenforceable or invalid under applicable law, that clause will be modified or removed to the minimum extent necessary, and the remaining terms will continue in full force and effect.

17. Entire Agreement

These Terms and Conditions, together with the specific bonus terms published on the Bonuses page and any policies referenced within, constitute the entire agreement between MySpinGo and the player regarding use of the platform, superseding any prior understanding or representation not explicitly stated here.